Benefits of Outsourcing

Your Company needs telemarketing work done. Your management team is weighing the costs of putting together an in-house campaign versus outsourcing it to the RDI professionals.

What should you consider?

First of all, when we assign a team to your project, you're getting years of business experience.
It's not likely that the person you hire will have the years of business experience, sale savvy, or professional approach of any of our team members.

Secondly, we we take a consultative approach.
Our team works in tandem to find the best way to produce the results you want, beginning on day one.

In-House Challenges Outsourcing to RDI
Recruit pains, costs to advertise, screening the applicants, interviewing and hiring No hiring costs or wasted time looking for talent. Our team is ready to hit the ground running!
Training: Spending time and energy training new hires No waiting. Our veteran staff is professionally trained and ready to start your program.
Supervising, motivating, and monitoring: It takes a constant approach to keeping the team productive and on track We provide professional managers to track and maximize your results. Ongoing training to optimize program results.
Script writing: This is a time consuming task that requires experience. We create a conversation guide that streamlines the call and makes a professional presentation.
Project implementation: This requires time and focused attention on the project. It can be very time consuming and adds responsibilities to your already heavy workload. It takes attention away from your core priorities. RDI provides quick implementation along with the flexibility to change focus if necessary right away.
Employee turnover: Staffing can be a challenge for any employer. Rehiring and retraining cost time and money and sometimes derail the entire project. We help you avoid these pitfalls. Since this is our core business, we are experts in recruiting, training, and keeping professional personnel on your project.
Logistics: Calling programs require large capital investments including space, phone systems, computer systems, etc. This can be very expensive. We already have state of the art technology in place, ready to perform to your benefit.
Expenses: Long distance, payroll taxes, benefits, equipment, and depreciations are all factors to consider in outsourcing a campaign. RDI saves you these expenditures and allows you the flexibility to increase or decrease campaign resources without these expenses

 

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