We consider the effectiveness of our quality assurance process and the demographic makeup of our TSR's to be our primary competitive advantage in serving our clients.

Through our experiences, we have developed stringent quality-oriented procedures, which insure that the customer's information is accurate and that they have a genuine interest in the full parameters of the offer being presented. Our QA staff rigorously verifies 100% of all transactions in live time prior to processing. We are very proud of the QA process that has evolved. Through close partnering relationships and by utilizing existing techniques from other types of programs, we have created a system which is unique to the industry. Our TSR's are well spoken, educated, and very professional in their approach to the job. RDI is a privately held, family owned company which allows us to cultivate a close-knit working environment. Our incentives programs are based not on quotas, but on the total team effort and accountability. We serve all types of customers, from small business to Fortune 500 firms. Some of these clients include: